Mussafar is operations Director of a Road Runners, a local mini cab firm in Redhill, Surrey, UK. To Jeremy’s surprise, one of his newly purchased Tesla’s picked him up from Gatwick. Mussafar is buying Tesla’s, which are not cheap, because he believes they are the future and he is willing to put his money on the table to lead the way.

JEREMY [00:00:42]1 SAVING TOMORROWS PLANET IS A GIVING A VOICE TO PEOPLE FROM AROUND THE WORLD WHO ARE ACTUALLY DOING THINGS THEMSELVES HELP SAVE OUR PLANET. OUR PURPOSE TO INSPIRE PEOPLE LIKE YOU AND ME TO TAKE LOTS OF STEPS, SOME BIG, SOME SMALL WHICH TOGETHER WILL MAKE A DIFFERENCE. SUCCESS IS THAT YOU AS LISTENERS, STEAL WITH PRIDE FRO THE MESSAGES SHARED BY THE GUESTS ON THE PODCAST WHO ARE DOING GREAT THINGS. AND THIS IS WHY AT THE END OF EACH CONVERSATION WE ASK OUR GUESTS FOR TIPS AND TRICKS THAT WE CAN All FOLLOW TO REDUCE OUR FOOTPRINT. THEY ARE THINGS WE CAN DO STRAIGHT AWAY, RELATIVELY EASILY. PERSONALLY I HAVE ALMOST GIVEN UP ON GOVERNMENTS TO TAKE RESPONSIBILIT TO MAKE THE BIG CHANGES WE NEED, THEY LACKL THE BACK BONE AND VISION TO INVEST IN INNOVATION AND IN MY VIEW JUST LIKE SETTING DISTANT GOALS. SO WE ALSO WANT THIS PODCAST TO PROVOKE BIG COMPANIES AND START UP THE COMPANIES TO AMKE GIANT HUGE TRANSFORMATIONAL INNOVATIONS THAT WILL DRAMATICALLY REDUCE OUR EMISSIONS.BUT EVEN IN BIG COMPANIES IN MY EXPERIENCE CHANGE IS LED BY BRAVE INDIVIDUALS WHO RELENTLESSLY DRIVE THE CHANGE AGAINST THE ODDS AND MOST EMPLOYEES WHO ARE STILL UNWILLING TO ROCK THE SYSTEM. WE ARE INVITING EXPERTS, ENTREPRENEURS AND PASSIONATE PEOPLE ACROSS A WHOLE RANGE OF SUBJECT AREAS FROM THE FOOD WE EAT TO THE PLASTIC IN TEH SEA, FROM NEW ENERGY TO NEW FORMS OF TRANSPORTATION, FROM FASHION WE WEAR TO PACKAGING WE USE AND FROM ENGLAND TO BRAZIL AND CHINA TO THE USA. SO IF YOU ARE DOING EXCITING THINGS, AS AN INDIVIDUAL, AN EMPLOYEE OR AS AN INFLUENCER OR AS A LEADER OF A COMPANY PLEASE DO GET IN TOUCH, WE CAN HEAR FROM YOU AND INSPIRE OTHERS ABOUT WHAT YOU ARE DOING, JUST EMAIL US ON PRODUCTION@SAVINGTOMORROWSPLANET.COM, DIRECT MESSAGE US ON INSTAGRAM OR GO TO OUR WEBSITE TO CONTACT US,. [0.0s]

JEREMY [00:00:42]2. TODAY I AM TALKING TO MUSSAFAR HUSSAIN OR MUSS AS HE LIKES TO BE CALLED. MUSS IS THE OPERATIONS DIRECTOR FOR A LOCAL MINICAB COMPANY CALLED ROAD RUNNERS BASED IN REDHILL, A TOWN ON THE SOUTHERN OUTSKIRTS OF LONDON NOT SO FAR FROM GATWICK AIRPORT. ITS A MINI CAB COMPANY THAT HAS BEEN OPERATING FOR THIRTY YEARS SERVING THE LOCAL COMMUNITY.  [0.0s]

Hussain [00:01:31]INSERT THIS BELOW BB>>Most of the cars are less than four years old, so it’s a good thing to have.<< [3.9s]

JEREMY [00:01:35]3. I WANT TO GET A SENSE OF THE SIZE OF ROADRUNNERS AS A MINICAB COMPANY AND WHAT SORT OF CARS THEY HAVE [0.0s] [00:01:35]. [0.0s]

Hussain [00:01:38]INSERT THIS BELOW AA >>We probably have about 150 Prius, which are all hybrid, <<<INSERT BB ABOVE PURPLE HERE>>>as you know. We’ve just invested in four for Teslas. We’ve really got two on our circuit already<<. [15.0s]

Hussain [00:01:56] CCthis section needs to be moved to where there is another purple marker named CC >>>We believe that we need to put something back to the community. These are the people we use using this will last 20 years and we want to give something back to them, honestly believe by putting the Teslas on them. You know, people are smiling, thinking a small company, low cost road runners have put something in the commit community for the older people. And when I sit in a car and see that, drivers tell us, oh, people are really happy, we’re not charging double fares to some normal fare. So you’d be lucky to get a Tesla. Imagine you booking a cab and the Tesla pulls up. How good is that? I think it’s brilliant for our company, brilliant for sources and sorry<<<. [42.6s]

Hussain [00:02:41]START HERE>> [0.1s] [00:02:41]So it’s been good way where basically we had, what, 60, 70 calls when when all this started. And now recall reading over 400 calls. INSERT [13.3s] [00:02:54]AA HERE. [0.0s]

JEREMY [00:02:54]4. KNOWING THAT UBER HAS BECOME JUGGERNAUT THAT IS CLOSING DOWN MINICAB COMPANIES ALL AROUND THE WORLD, WITH A COMBINATION OF THEIR LOWER FARES AND THE POWER OF THEIR TECHNOLOGY, I WANT TO UNDERSTAND HOW MUSS BELIEVES ROADRUNNERS CAN COMPETE AND SUCCEED AGAINST THEM? [0.0s]

Hussain [00:03:00]We have to invest in our technology to compete with what becomes like rhubarb cream, the captain, all the big up people. But we honestly believe that a company like us is like a more friendly, customer focussed company where you can actually see if you’ve got any problem, the driver or the car. You can’t speak to someone on the phone with you. But cream, you can’t do that. So there’s this all sort of facility that we would provide our customers in a small kind of low cost with probably about 70, 80 thousand jobs a month, which is huge. We do about 15000 weeks with that. So it’s kind you a ticking company. And I believe our future with Tesla’s with a driverless cars and that we need to invest now for the future of our company history. [58.3s]

JEREMY [00:04:15]5. I AM HERE IN THE ROADRUNNER MINICAB BUSINESS SITTING AT THE BACK OF THE CALL CENTRE IN MUSSAFAR’S OFFICE. IN FRONT OF ME I CAN SEE AROUND TWENTY PEOPLE ON THE PHONES. I WANT TO SPEAK TO MUSS BECAUSE A FEW WEEKS BACK I CALLED ROADRUNNERS TO PICK ME UP FROM AN AIRPORT AND TO MY SURPRISE I WAS TAKEN HOME IN A TESLA. KNOWING THE COST OF A TESLA I WAS AMAZED THAT IT MAKES ECONOMICAL SENSE TO USE THESE FOR MINICABING AS THE FARE WAS THE SAME PRICE AS A NORMAL CAR. I WANT TO KNOW WHAT LED MUSS TO MAKE SUCH AN INVESTMENT IN AN ELECTRIC CAR, THAT CLEARLY HAS NO POLLUTING EMISSIONS [0.0s]

Hussain [00:04:15]With a bit of research and says, let’s be fair. And we found out there that’s a company that we should be investing. Why? Because they’ve got the all the latest technology. The cars are good for the taxi industry, for the transport. I mean, the new model 3 that we purchased 2, 3 months ago, it does 320 miles. So you mentioned now for cab driver. He’s happy as Larry in a thrilling 50 miles a day shift, goes home, charges a car up, is column free on the 50 miles. So we’re spending like maybe 150, 200 pounds in diesel. We’re spending maybe 50 quid or 60 pounds. So so the cost is really low and the cars are really built really well. [50.6s]

Hussain [00:05:23]So we provide vehicles to drivers to put them on a ladder. So we will say through we’ll give you a brand new car, take about two grand deposit on it, and then they can pay a monthly on us to help them out on the ladder because we will like we’ve got a policy in our company that we won’t now allow more than five years old costs even. Right. Get to allow you for 10 years or 12 years. But we’ve got our own policy because we want to keep our cars and our customers in so good order for safety reasons and all the rest of it. And the mileage, because they want to cause them so much more, it’s not worth anything. So it’s got good. [38.3s]

JEREMY [00:06:20]6. IT IS REASSURING TO HEAR THAT THE MILAGE IS SUFFICIENT FOR A MINICAB DRIVER TO DO A WHOLE SHIFT WITHOUT RE CHARGING AND THAT THERE IS A SIGNIFICANT SAVING IN FUEL COSTS, WHICH WOULD INCREASE THE TAKE HOME PAY OF A DRIVER, NONE THE LESS A TESLA IS A MUCH MORE EXPENSIVE CAR VERSUS A HYBRID TO BUY.   [0.0s]

Hussain [00:06:21]Always huge amount, Olmert’s investment, because one moment will cause Kosovo 75, 80 grand. The other brand new one. I think we paid 53, 56 found for the model 3. [9.7s]

JEREMY [00:06:31]7. THAT IS A HUGE AMOUNT TO SPEND AND I GUESS THAT, LIKE ME, HIS CUSTOMERS APPRECIATE THE EXPERIENCE OF BEING PICKED UP IN A TESLA. [0.0s]

Hussain [00:06:31]>>INSERT SECTION CC HERE. [0.0s]

JEREMY [00:06:31]8. I AM EXCITING TO HEAR FROM MUSSAFAR BECAUSE HE IS EXACTLY THE SORT OF PERSON I WANT US TO LISTEN TO ON THIS PODCAST. HE CLEARLY HAS A VISION FOR THE ROLE OF TESLA CARS AND HE IS BACKING UP HIS VISION WITH HIS HARD EARNED CASH [0.0s] 

Hussain [00:06:32]on the long run that we believe that Tesla is going to be taken over the world. That’s what I believe. And we want to be poorer. [7.9s] [00:06:42]And we honestly believe we’re doing something for the environment, for the world, and we want to be part of history. What company want to be part of our history? Because what we believe in maybe five years time, that once we have about 50 Teslas on our circuit or 100 Tesla’s on our circuit, maybe, maybe five years time, that I believe that Tesla will, might, might wreck the cause of us because the technology is there. I believe that everything is going to be and be on the up. [32.3s]

JEREMY [00:07:30]9. MUSSAFAR BELIEVES THAT IN THE NEAR FUTURE, MANY OF US WONT NEED TO OWN A CAR AND THAT HE WILL OFFER A PERSONALISED CAR SERVICE THAT WILL BE CHEAPER AND BETTER THAN BUYING A CAR, EVEN ON HIRE PURCHASE. HE EXPAINED HIS VISION BY ASSUMING I MIGHT BY A CAR THAT COSTS SIMILAR TO A TOP END TESLAR, SAY AROUND £64000. [0.0s]

Hussain [00:07:30]So if I say to you you paid sixty four thousand, you all saved you sixty four thousand. How would I say you got sixty four thousand. I’ll say this my app, my taxi. You just pay me a hundred pound a month. You can have my car for an hour, two hours, three hours. The call will come to you to pick you up if you wanna go to your mother’s. Your mother knows laws or your family’s house round the corner is use it so that in sixty five grand that you invest in a car or go your insurance will go less calls of young on the road because you’ll be able to book your Teslas on on the thing for a short journey. So why would you want your car? That’s the way I think the future’s gonna go. [45.4s] 

JEREMY [00:09:03]10. THIS IS CLEARLY SOMETHING FOR THE FUTURE, THE NEAR FUTURE, BUT THESE ARENT JUST FANCY WORDS, MUSSAFAR IS INVESTING NOW IN ANTICIPATION OF THIS VISION BECOMING REALITY AND TO ENSURE ROADRUNNERS SURVIVES NOW AGAINST THE MIGHT OF THE COMPETITION LIKE UBER. [0.0s]

Hussain [00:09:03]For us, we really need to invest now to tackle with Uber, to tackle with all the big companies, because if we don’t invest, then there was a common EU and spit you out and say, see you later. The big, big fishes. So we know we’re quite a small company compared to the other companies. But our vision is really simple. We believe that we’re giving something back to the community north. After all these years, are the old people being used using this? We want to give something back to ask. Ask why? I feel because that’s 70 grand car. How often you get a 70 grand car picking me up for four pound 10? You don’t see that, you know, small owner on the people’s faces. For me, I think as a as a double done. That’s why I believe it. Yeah. I mean, for maybe four months, five months with a sort of another lot. So slowly, slowly we’ll build our fleet. Get rid of all the really rubbish cause the diesel for the diesel cars will go. We’ve really got a hundred and something. Prius is on our circuit. We got VW Group as well. The new technology. Stop and start. They have. But. [70.4s]

JEREMY [00:10:14]11. IT IS AMAZING HOW TESLA HAS CREATED A NEW CAR COMPANY FROM SCRATCH WITH A COMPLETLY NEW TECHNOLOGY, AND IT SEEMS TO ME THAT THOUGH ALL THE BIG CAR MANUFACTURERS ARE INVESTING IN ELECTRIC TECHNOLOGY, MY SENSE IS THAT TESLA HAS RECOVERED FROM SOME WOBBLES A YEAR OR SO AGO AND IS BACK ON A SUCCESS TRAJECTORY. I AM INTERESTED TO HEAR IF MUSSAFAR FEELS THE SAME [0.0s]

Hussain [00:10:15]For me, it has to be Tesla. And what’s a Tesla? Tesla. Very, very clever company. Obviously, to do what it achieves a short time. And if they’ve got it locked down, they’ve got everything locked down. And that’s what I love about this company. And I honestly believe the vision. I see the vision in myself, what they’re trying to do. And I will try to help every little bit, little brick by brick to build our company up them. [24.6s]

JEREMY [00:10:39]12. I HAVE NOT PERSONALLY SPOKEN TO ANYONE ELSE YET WHO HAS SUCH A CLEAR VISION OF HOW ELECTRIC CARS CAN TRANSFORM THE WAY WE USE TRANSPORTATION AND FRANKLY THIS APPROACH COULD DRAMATICALLY REDUCE THE POLLUTING AND GLOBAL WARMING EMISISONS FROM CARS. MUSSAFAR’S VISION GOES EVEN FURTHER AS HE SEES TESLA EVOLVING FROM EVEN JUST PRODUCING AND SELLING CARS TO A COMPANY THAT CAN HAVE ITS OWN APP THAT WILL ACCESS ITS UNIVERSE OF CARS AND ALLOW PEOPLE TO CALL THEM ON DEMAND. IN THIS WORLD MUSSAFAR WOULD LOAN HIS TESLA CARS BACK TO TESLA. [0.0s]

Hussain [00:10:39]INSERT SECTION TT BELOW HERE. [0.0s]

JEREMY [00:10:50]13. I HAVE SEEN SOME REPORTS THOUGH THAT THE BUILD QUALITY OF TESLA NEEDS IMPROVING [0.0s]

Hussain [00:10:51]To be honest, again, your hundred percent ROI. I bought a brand new one on my back lights. The war room. But you wait eight months, but then you then you sort of understand the pressure that they’ve gone through. So they’ve taken our money for eight months. And obviously now we have to deliver these cause. And by putting a production line on the bill, quality is not gonna be great, unfortunately. But that’s something that we you know, you just have to compromise without because. Okay, that bill quickly might be not good. But on the long run, what you get out of it is, you know, it’s a lot of savings. It’s huge amount of savings. [40.5s]

JEREMY [00:11:42]14. SO HOW WELL AS TESLA REACTED TO THESE QUALITY ISSUES?. [0.0s]

Hussain [00:11:42]Customer service is a it’s not all great, to be honest, because that’s what we felt, because they have to be online. Unless some person is not really in too much Internet focussed like I am. It’s very difficult because everything is like on the Internet. You can’t talk to someone. [18.8s]

JEREMY [00:13:29]15. THAT IS FRUSTRATING TO HEAR AND PERHAPS TESLA SHOULD ADD, LIKE APPLE OFFERS, A SERVICE HOT LINE WHERE CUSTOMERS CAN SPEAK TO TESLA ADVISORS PERSONALLY. I THEN HAVE A DIFFERENT QUESTION, WITH EVERYTHING MUSSAFAR HAS TOLD ME ABOUT HIS INVESTMENT I TESLA, I WANDER IF HIS LOCAL COMPETITION ARE DOING THE SAME [0.0s]

Hussain [00:13:29]No, no, no, no, no, no, no, no. Because I think I see you’ve got to decide what you want for your company, really, where you want to go in five years time, where you want to go in 10. Yes, on when you, William, and you know, when you die, what you’re going to do with your company hat. What were you going to leave behind when you die? Things like that. So for us as a company, we look to invest much money as we can in technology. If you don’t, you will get left off the boat. So we feel that’s what we need to go. [31.3s]

Hussain [00:14:31]TT – MOVE THIS SECTION TO ABOVE TT >>I’ll target is in sort of five years. We want least up to maybe about 60 to 70 calls. And the reason I say that is, I mean, I could be completely wrong. It won’t last but a save. But I believe in five years time, six years time, that Tesla will be asking companies like us to rent their own vehicles for them to use a big platform. So if somebody you just imagine yourself now we’ve got 50 calls on my fleet. I’ll give my 50 calls to Tesla. They can develop it up what they want and use it cause they’re not doing their drivers, cause they can sit at home or kids and make money for nothing, but they will pay you money to go on it as well. Honestly, believe I could be quite wrong, but musk what I believe and if it doesn’t happen, who cares? I’ve got a lovely fleet. My customers are happy more than my competition. That’s what it matters. <<[60.5s]

JEREMY [00:17:34]16. OUR GUEST RICHARD HUDSON IN OUR SECOND PODCAST MENTIONED THAT CAR COMPANIES WILL HAVE TO SELL SERVICES IN ORDER TO SUBSIDISE THE PROFIT LOSS FROM SELLING AN ELECTRIC CAR COMPARED TO A COMBUSTION ENGINE.  I COULD NOT REALLY IMAGINE WHAT MUSIC OR INFORMATION SERVICES A CAR COMPAN COULD OFFER THAT I DID NOT ALREADY GET FROM APPLE, BUT MUSSAFAR CLEARLY ENJOYED USING THE TESLA CONSOLE. [0.0s]

Hussain [00:17:35]Another beauty about you making yourself make your border, your head on the service stations. You actually play games on a on the console. Now you’re a sick. So you can race. I can race. You mixed thought he’d either say you’re born Tesla next door so I can have a game with you on is brilliant. I think that I think lots of fun about the fun things about Tesla. Great. Yeah. [18.4s]

JEREMY [00:18:35]17. AS YOU KNOW FROM THE FIRST TWO EPISODES ON ELECTRIC CARS I AM ALSO INTERESTED IN AUTONMOUS ELECTRIC VEHICLES BECAUSE THESE TOO CAN REDUCE THE NUMBER OF CARS ON THE ROAD AND INCREASE EFFICIENCY. WHAT DOES MUSSAFAR THINK ABOUT TESLA’S PREPARATION FOR AUTONOMOUS CAPABIILTIES ? [0.0s]

Hussain [00:18:37]It actually does self drive by at the moment. All the maps are built in in the UK, but some of the roads which are on most special corners. So we have to advise the drivers to put your hands on them. Don’t like cold mineral on because it’s all in production. But it’s amazing. And this is so amazing. You actually can see your bicycle like sportswear is so good, actually shows you the motorbike or the cycle and on the front of you that it shows you three cars in front of you. Wow. So how safety is that? And it’s been it’s been called a safety is called. And one of the, you know, the papers and there’s one of the safest cars in the world. What else you guys want? [46.5s]

JEREMY [00:21:02]18. SOMETHING HAS STRUCK ME COMING BACK TO CORPORATIONS AND HOW MANY OF THEIR EMPLOYEES USE TAXIS TO GO TO MEETINGS AND AIRPORTS ETC. THEY ARE ALWAYS LOOKING TO SHOW HOW THEY ARE REDUCING THEIR EMISSIONS AND PROBABLY DONT REPORT ON THE EMISSIONS FROM TAXI JOURNEY’S BUT IF THEY WERE TO USE A TESLA TAXI THEY WOULD LIKE TO REPORT THESE GREEN MILES . HE CANT NAME THE COMPANY BUT THEY HAVE A CONTRACT WITH ONE MAJOR COMPANY. [0.0s]

Hussain [00:21:12]The point system, you know, when you go in and travelling. Yeah. We got a contract with them, maybe one Pacific like the. They won’t go any other calls. They want to be diesels. They want electric cars. A Prius is only one. So we have to provide them every month. The CO2 emissions on them cause solar. We wave. Our system allows them the journeys that the tape from Gatwick to Heathrow. It works out. CO2 emissions it made blah blah, blah. So they can crow about some of the CO2 emissions from the companies. They the using like friendly calls and matches. It works for both of us. Yeah. They’re happy. We’re happy. So it’s a lot to do with us. [43.2s]

JEREMY [00:22:43]19. AND SO IF COMPANIES START INSISTING THEIR EMPLOYEES TRACK THEIR CO2 EMISSIONS FROM THEIR COMPANY AND EVEN PERSONAL JOURNEY’S, ONE CAN SEE HOW ROADRUNNERS IS MAKING THE SMALL STEPS THAT I HAVE TALKED ABOUT THAT CAN LEAD TO GIANT LEAPS FOR NOT ONLY ALL OF US, BUT THE GOVERNMENTS CO2 REDUCTION COMMITMENTS TOO . [0.0s]

Hussain [00:22:44]we can do something for the government? Why not? Why should we not help our government achieve what they cannot be capable of doing, that which we some companies all helping the government. You know, even though every lock by every little bit helps. We’ve got four calls. We got Prius is so similar to the other companies in another taxi companies up in Cool your London. So, you know, a transport does to a lot saves a lot of CO2 by having these calls in. But now the diesel engines on the go. So in other years time, the CO2 emissions will go down again and again and again and again. And eventually you will feel the difference of a breathing. So if you come from London, come to radio, you can actually feel the freshness of the air. You actually can feel it. That’s a great thing to have. [49.9s]

JEREMY [00:23:47]20. SO AS WITH ALL OUR GUESTS WE WANT TO GET SOME TIPS AND TRICKS THAT WE CAN ALL EMBRACE TO REDUCE OUR PERSONAL EMISSIONS. I WANT TO KNOW FROM THE MAN WHO HAS BOUGHT AND IS PLANNING TO BUY NOT ONE, BUT MANY MANY TESLA’S IF HE WOULD RECOMMEND IF ALL OUR LISTENERS SHOULD BUY A TESLA  NOW, KNOWING THEY ARE VERY EXPENSIVE STILL. [0.0s]

Hussain [00:23:47]For me? I’ll pull all my money in Tesla. But I wouldn’t personally buy the car at the moment because it got a new couple of new series is coming out. So personally, I’ll wait maybe eight months or a year to the other models come out so the prices will go down. And then also purchasing more cars. So I’m not sure. Oh, wait. I’m sorry. Yeah. Oh, wait. [27.7s]

JEREMY [00:24:38]21. SO JUST AS CHARLIE SIMPSON FROM OUR FIRST EPISODE ON CARS SUGGESTED WE SHOULD POSSIBLY WAIT A FEW MONTHS AND THEN BUY A TESLA WHEN THEIR NEW LOWER COST CARS BECOME AVAILABLE, IN THE MEANTIME I REALLY WANT TO THANK MUSSAFAR HUSSAIN FOR HIS FASCINTATING INSIGHTS, HIS PERSONAL COMMITMENT TO INVEST HIS COMPANIES MONEY IN CREATING NOT JUST A FLEET OF HYBRIDS BUT A FLEET OF 100% ELECTRIC CARS. THIS IS THE SORT OF BOLD MOVES WE NEED TO SEE MORE OF, BUT WHAT IS STRIKING AGAIN IS HOW WE SEE IT IS THE BOLD MOVES OF AN INDIVIDUAL, MAKING MUCH OF THE DIFFERENCE. [0.1s]

JEREMY [00:24:38]22. IF YOU WOULD LIKE TO BE A GUEST ON SAVING TOMORROWS PLANET PLEASE DO GET IN CONTACT AND WE WILL RECORD A CONVERSATION EITHER FACE TO FACE OR OVER FACETIME OR SKYPE. MESSAGE US ON INSTAGRAM OR EMAIL US ON PRODUCTION AT SAVING TOMORROWS PLANET.COM. NEXT TIME WE HAVE ANOTHER FANTASTIC GUEST